Support Center

HireMeBuddy - We're here to help

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Need help? WhatsApp or email us and we'll get back to you as soon as we can.

Contact Us

WhatsApp us

081 853 6789

The quickest way to reach us. Tap the number to open a chat.

Email us

info@swiftdesignz.co.za

Questions, feedback, account help, safety concerns, privacy and account deletion requests, and legal matters. Put the topic in the subject line so we can help faster.

Our Location

Windhoek, Namibia

Frequently Asked Questions

How do I sign up?

The HireMeBuddy app is launching soon. Join the waiting list and we'll email you as soon as you can download it. In the app, you choose whether you're signing up as a client or a service provider.

How do I book a service?

Browse providers by service category, view their profiles and reviews, then send a booking request with your preferred date and time.

How do I become a verified provider?

Complete your profile with professional information, take photos of your ID (front and back) and a headshot in the app, and add portfolio samples. Our team reviews your details and the app notifies you as soon as you are approved.

What if I need to cancel a booking?

You can cancel bookings through the app. Please cancel as early as possible. Any cancellation fee is agreed between you and the provider.

How do payments work?

Payments are arranged directly between clients and providers. Ensure all payment terms are agreed upon before service begins.

How do I report a problem?

Use the in-app report button on user profiles, or email info@swiftdesignz.co.za for urgent safety concerns.

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